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*****UPDATED 10th December 2020*****

Liverpool Hope Students' Union wishes all its members well in these difficult times. The SU team are working hard behind the scenes to support you, to ensure a smooth enrolement and welcome week, and are responding to any queries you may have. On this page you will find answers to the most Frequently Asked Questions.

What your Social Media channels?

Instagram - https://www.instagram.com/liverpoolhopesu/

Twitter - https://twitter.com/LiverpoolHopeSU

Facebook - https://www.facebook.com/LiverpoolHopeSU/


I am in the vulnerable category or am anxious about returning back to University. What support is there for me?

If you are in a vulnerable category or you are particularly anxious about attending University at the start of the new term, you should complete the task that has been sent to your SRM. A member of the Student Development and Wellbeing team will then contact you to discuss your individual circumstances.

Will I be able to move about the campus safely?

All corridors and spaces have been mapped by the estates team and floors will be marked with direction arrows and spacing marks for queuing.

What will the university do if there is a confirmed case on campus?

The University will identify all close contacts of the individual in question and require them to leave campus/remain in their hall of residence for 14 days quarantine or until they can provide evidence of a negative test result.

Will I return to study on campus?

We are going to start the term in a hybrid model of teaching where, for every student, some teaching is online and some is face to face. The University have reorganised every classroom so that the maximum number of students timetabled in that space allows for appropriate social distancing. They have also put hand sanitiser and desk cleaning equipment in every classroom.




What is Nightline?

It is a listening and information service, run by students for students. We provide confidential, anonymous; non-judgemental, non-directional and non-advisory service. Until local restrictions are relaxed, we will be operating as an IM service with the intention of our phonelines returning-once safe to do so. We cover all of Liverpool Hope University Campuses: Hope Park Campus, Aigburth Park Campus and Creative Campus and non-residential LHU students. 


When can I use the service?

NL is open every Friday-Sunday 10pm-2am during term time


What can I message about?

You can message us about anything. NL are here to respond whether you need something as simple as a number for a taxi or are struggling with academic or personal issues. We are non-judgemental and no issue is too small or too big for us!


Who answers the messages?

The messages are answered by university students who have undergone extensive training to make them good responders to all types of conversations. All our volunteers are anonymous so they will not reveal their identity to you. 


Does Volunteering count towards SALA?

Yes. Training can be used for SALA Task 3, and you can use training and shift hours towards your hours needed to complete SALA!


Where can I access support out of term time? 

Since the service will be closed from December 13th until we reopen in the new year, there are various other ways you can access mental health support over the festive period:



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0151 291 3427


Hope Park Security

0151 291 3800

Aigburth Security

0151 727 7262

Creative Security

0151 291 3700


Mersey Care Urgent mental health support (24/7)

0800 145 6570


Talk Liverpool (24/7)



Psychological support line (8am-8pm Mon to Sun)

0151 473 0303 and ask for the psychological support team


Papyrus HOPELINEUK (9am-midnight)

0800 068 4141


RASA Merseyside (Tues & Thurs 6-8pm and Fri 12-2pm)

0151 666 1392




'Will we be allowed to use University sport and recreational facilities such as the gym and astro pitch?" 


Hope Park Sports plan to be open and running gym sessions and outdoor activities from w/c 11th Jan, for any updates please check the @hopeparksports Instagram. 


"Is it too late to join any teams and/or societies?"


No! Not at all, it has been a strange year and we want to maximise everyone's opportunity to meet new people. You will have the opportunity to explore any interests in our RE-Freshers Fair next term. This will include a LIVE day which will give you opportunity to register your interest, sign up and meet some new faces" 


"Will there be fixtures and training like a regular season?"


BUCS have announced that based on current Gov. guidelines, fixtures will resume in February with usual league structure. We are working hard on organising return to play documentation for all sports, meaning training will hopefully be allowed to resume during the next term.




Can my Students’ Union offer me advice on University matters?

Answer: Yes the Students’ Union has a designated advice service that provides free, confidential and impartial advice on a wide range of areas including academic issues, disciplinary hearings, housing issues, financial matters and all other general advice. Please feel free to direct your query to: suadvice@hope.ac.uk


Can my Students’ Union represent me at a Hearing at the University?

Answer: Yes, you can request that a member of the union accompanies you to the meeting. You will need to make your request to the advice service at suadvice@hope.ac.uk and ensure you inform the University that we will be attending.

What do I do if I have a problem with my private landlord ?

Liverpool Student Homes are running a remote service please e mail   lsh@liverpool.ac.uk or call 07970 247 209  and somebody will get back to you



Where can I find out more information about running for a sabbatical officer position?

Please vist the election tab on our home page for more information . Also you may e-mail union@hope.ac.uk for a more detailed conversation.


Covid Safe Xmas


Covid-19 test centres are now open!

The University is running two Covid-19 Asymptomatic Test Centres to help ensure you have the opportunity to travel home safely during the Christmas travel window.
Whether you are living on campus in halls of residence, or in private accommodation in the City, you are encouraged to drop-in and get tested.

The test sites at the University Campuses are for students who have no symptoms and there is no booking required.
The testing is simple, safe, and confidential, and our trained support team will be on hand to help you through the process.

Getting a negative result will provide you and your loved ones with the reassurance that you can enjoy a safe festive period.
Follow our three steps to ensure you’re able to return home safely:
Plan ahead – You should get tested at least twice before travelling home. Your second test should be 3 days after your first, and 24 hours before the day you intend to travel home.
For example: Test 1: Tuesday 1 December
                      Test 2: Friday 4 December
                      Travel home: Saturday 5 December
Get tested – Students with no symptoms can get tested at the following times/locations:

The Great Hall, Creative Campus:
10am – 5pm, Monday 30 November – Friday 4 December.
Sports Centre, Hope Park:
7am – 7pm, from now – Tuesday 1 December
10am – 5pm, Wednesday 2 December – Friday 4 December
10am – 5pm, Monday 7 December – Friday 11 December

You will need to bring your mobile phone so that you can register on arrival, and you should receive your results within 20 – 30 minutes.
 After your result – Once you get your second negative test result, you should return home within 24 hours.  

If you get a positive result, you will need to self-isolate and book a PCR test to confirm you have the virus. Once confirmed, you will have to self-isolate for 10 days in your term-time accommodation. Once your isolation period is over, you will still have enough time to travel home for the holidays. If you receive a positive result you should contact the University’s Covid Control Team to inform them of your result, and they will provide advice and next steps.



Students’ Union elections 2021

  • Could you be the Voice of Hope Students ?
  • Unsure of what do from July onwards?
  • Would like to take a year break from your studies?
  • Would like to learn a range of skills from strategy and scrutiny to all forms of student engagement?
  • Want the chance to lead a charity with an income of nearly a quarter of a million pounds and create real and lasting change for students?

Then why not stand to be a full time elected officer for the Students' Union. 

These posts are elected by students. Winning candidates will receive an annual remuneration in excess of £19,000. Further details about the roles can be downloaded here 

You will develop organisational and decision making skills and build relationships with senior university management and external agencies. 

To stand simply log on to the web site and go to your account/profile/my nominations  where you will be prompted to complete an online manifesto.

We are also seeking nominations for female students to be Hope SU's delegate to NUS conference in April. This is a fantastic opportunity to shape the national debate around student rights 

Nominations  for all roles close on Monday  22nd  February at 9.00 am 

You can also anonymously recommend a friend to stand by using this form

If you want further information please contact Steven Cox at the e mail union@hope.ac.uk or attend one of our Q &A sessions details on the events section of the website.

For other good reasons about why you shoud stand please see this message from our former President Kira Cox


Get Up & Get Active Challenge

New stay at home challenge, challenges to be released every week (on a Wednesday morning)

All scores must be submitted by Wednesday evenings via HeJa APP & Instagram tags @vpsportnactivities

Winning team each week AND at the end of the contest will win prizes, SU merchandise, vouchers, kit and contribution to social funds

To Compete:

  • Download and use the HeJa APP
  • Create account (on behalf of your team or as an individual)
  • Join HopeSU Team – code = CF-691741
  • Find link and details on INSTAGRAM @vpsportnactivities

*reminder to complete all tasks within your household and always follow the latest government guidelines*

Week 1 #engine – Use strava/GPS apps to track runs and steps

  • Most distance covered (individually and collectively as a team)
  • Individual most steps done

Week 2 #power – Record and video efforts

  • Most press-ups in a minute
  • Most squats in a minute

Week 3 #skill – record attempts

  • Best tea-bag into mug trick shot
  • Most loo-roll kick ups

Week 4  #fitness&glam – Use GPS tracker

  • Quicket 5km
  • Best 10 year challenges/glow up entries

Week 5 #bigfinish

  • Sporty trick shots
  • Most sit-ups in a minute
  • Best fancy dress
  • Longest plank
  • Longest handstand
BUCS Challenges

To help keep students active, we have gone digital, by introducing challenges on BUCS Play.


Each challenge is different and invites students to take part and see where they rank among other students across the UK.




Complete as many kilometres, steps or workout minutes they can before 6 December.


Every time  you workout, you will need to upload a screenshot of their exercise to BUCS Play. 


Students who get involved will go into the draw to win:  


Garmin watch

Shreddy workout bundle 

Le Col voucher and jerseys

£50 Amazon voucher 

£50 Nike voucher  Sport nutrition bundle


For more info contact Ollie on vpressanda@hope.ac.uk



Nightline Instant Messaging Service now open!

Did you know Liverpool Hope’s SU’s confidential listening and information service is now
Liverpool Hope’s Nightline is a confidential listening and information service ran for students by students. Due to COVID restrictions, the service is now operating an Instant Messaging service and has five main principles:

  • Confidentiality
  •  Anonymous
  • Non- Judgemental
  • Non- Advisory
  • Non- Directive

You are able to message our volunteers about anything… just hit the message button on our website to start a conversation or check out our opening times!



To welcome you back to a new term, your Students Union has a range of activtities to start off 2021.

These include online yoga sessions 

Virtual freshers fair 

Rebel  Bingo 

For more inofrmation check out our instagram or facebook accounts. Alternatively email vpresanda@hope.ac.uk

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What's On


Welcome to your Students' Union. Find out about our exciting plans by watching our video below

You can also find out more by viewing our presentation or downloading our introduction booklet

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